Timely preparation of rates and quotes for customers and overseas agents.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely correspondence back to customers, track and resolving any issues regarding product
Individual having the Ability to read, writes, and speaks Espanol fluently along with good English
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Must be flexible to work in shifts
Excellent communication skills
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